Last Updated: March 12, 2025
At NC Paint Pros, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website (ncpaintprosllc.com), phone, text, or in-person services.
Privacy Policy
At NC Paint Pros, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website (ncpaintprosllc.com), phone, text, or in-person services.
Information We Collect
- Contact Information: Name, phone number, email address, and physical address when you request a quote, schedule a service, or contact us.
- Service Details: Information about your painting project (e.g., scope, preferences) to provide estimates or complete work.
- Pictures: Before and after pictures of the project to use for marketing purposes. If you do not wish for us to use these pictures, please email us to opt-out.
- Payment Information: Billing details if you opt for financing through our partner, Wisetack, or pay directly.
- Website Usage: Basic data like IP address or browsing activity via cookies to improve our site (if applicable).
How We Use Your Information
- To provide painting services, send quotes, and schedule appointments.
- To communicate via phone, email, or text (e.g., appointment reminders, project updates).
- To process payments through Housecall Pro or offer financing options through Wisetack.
- To improve our services and website functionality.
Text Messaging
If you opt into texting with us (e.g., by texting our number), we may send service-related messages like confirmations or updates. See our Texting Terms below for details on opting out.
Sharing Your Information
We are committed to protecting your personal and mobile data. Your data will not be shared with third parties for marketing purposes. Furthermore, your data will not be transferred to external organizations, except:
· With trusted partners like Housecall Pro (for financing/bookings) or GoTo Connect (for texting), who follow strict privacy standards.
· As required by law or to protect our rights.
Your Choices
- Opt-Out: Reply STOP to any text to unsubscribe from messages.
- Data Requests: Contact us at (336) 596-5116 or [email protected] to review or delete your information, subject to legal obligations.
Security
To ensure the security of your information, we have implemented strict access controls. and use reasonable measures to protect your data, but no system is 100% secure. Report concerns to us immediately.
Contact Us
Questions? Reach us at (336) 596-5116 or [email protected].
